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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Kaylee Shingleton

March 13, 2023

5  out of  5 rating by Kaylee Shingleton
"Customer service was wonderful! I was able to smoothly switch my insurance and got a much better rate. Highly recommend!"

Matt Mancine

March 8, 2023

5  out of  5 rating by Matt Mancine
"We’ve been working with Jaison and staff at State Farm for over 20 years…anytime we’ve ever had a claim or an incident, he is the first person there. Always first class and extremely honest and hard working. Highly recommended"

Jessica Palmer

March 6, 2023

5  out of  5 rating by Jessica Palmer
"Stephanie and Jason have been extremely helpful and efficient since I started working with them!"

JESSICA MILLER

February 9, 2023

5  out of  5 rating by JESSICA MILLER
"Jason and his team are fantastically knowledgeable and reliable. They always know who I am when I call and have a smile in their voice and work diligently to get any issues resolved with personal follow up, throughout."

vicki martin

February 8, 2023

5  out of  5 rating by vicki martin
"always great. thanks"

Laura Berzonski

February 6, 2023

5  out of  5 rating by Laura Berzonski
"Fabulous customer service! Answered my needs immediately and without hesitation. Jaison Rinker's office has been our insurance provider for years and we highly recommend he and his staff!"

Deb Stegman

February 1, 2023

5  out of  5 rating by Deb Stegman
"Cathy Kotvas has been a joy to work with. She is quick to respond to questions or concerns, provides good guidance, takes the time to listen to the customers needs and is always polite and smiling!"

Tony Moscollic

January 29, 2023

5  out of  5 rating by Tony Moscollic
"I needed a quick turnaround to add insurance to a new car and Jaison came through and with a reasonable price to boot."

david fagan

January 27, 2023

5  out of  5 rating by david fagan
"Jen has been very helpful throughout the entire process. Follow up calls made on a regular basis. Could not ask for anything more."

Kristy Bursic

January 26, 2023

5  out of  5 rating by Kristy Bursic
"Stephanie was great to work with and helped save me money while getting better coverage!"

Joshua Harter

January 9, 2023

5  out of  5 rating by Joshua Harter
"Stephanie was GREAT to work with made everything very easy to understand and make sure we had everything we needed HAPPY TO BE BACK WITH STATE FARM"

Roy Mlakar

December 9, 2022

5  out of  5 rating by Roy Mlakar
"The claim was professionally handled."

Geoffrey Alexander

December 6, 2022

5  out of  5 rating by Geoffrey Alexander
"Had a great experience with Jaison and his team! Highly recommend"

Joe Burger

December 6, 2022

5  out of  5 rating by Joe Burger
"I noticed a crack in my windshield on a Sunday morning , left a message for Stephanie at my local State Farm office(Jaison Rinker) and by 9:30 AM Monday morning a Safelite representative was already in touch with me setting up an appointment for me to have the windshield replaced the next day. I am new to State Farm and used another insurance company for many many years, I am already happier with State Farm, just based on the way this unfortunate situation (for me) was handled. Glad to be a new State Farm customer, should’ve done it sooner. Joe Burger"

Samantha Jones

November 14, 2022

5  out of  5 rating by Samantha Jones
"My experience with Jaison Rinkers office is always wonderful. The staff is so kind, knowledgeable and helpful! I highly recommend them!"

Ivelisse Vizcarrondo

November 4, 2022

5  out of  5 rating by Ivelisse Vizcarrondo
"We visited this office to obtain replacement insurance after another insurance company cancelled our auto insurance back in June 2022 in error. We were never notified and were uninsured for 5 months. They were supposed to cancel my Umbrella policy , instead they cancelled my 2-car auto policy. Shame on you AllState! Stephanie from this State Farm office was very helpful today 11-4-2022. She was very courteous and professional. Provided us with auto insurance in minutes. We also gave her our homeowners business. We are glad we moved to State Farm. I recommend this office."

Russ McConnell

November 4, 2022

5  out of  5 rating by Russ McConnell
"Fast easy transaction Walked in , greeted and dealt with professionally , and had new auto and home coverage in less than an hour. Stephanie knows what she’s doing and is knowledgeable and understands customer needs. I highly recommend State Farm especially Rinker agency."

Art Rodriguez

October 19, 2022

5  out of  5 rating by Art Rodriguez
"Jenn at State Farm Rinker Agency was incredible. Reached out to me on her own to advocate for me and ensure that my claim was handled promptly. She went above and beyond. But this is the excellent service I’ve come to expect from Jason Rinker agency. Professional, always available, always kind and helpful. Consistently excellent."

Courtney Carey

October 17, 2022

5  out of  5 rating by Courtney Carey
"I’ve worked with Stephanie directly for over a year now. She helped us when we moved from Florida by connecting with our agent there and getting everything transferred so smoothly. She continues to help us by adding and changing policies we have to better fit our needs. I would recommend this office to anyone who asks! You’re awesome, Stephanie!!"

Camile Smith

September 23, 2022

5  out of  5 rating by Camile Smith
"I've been working with Jaison Rinker and his staff at State Farm for several years. They have been fantastic! Super quick response time, pleasant and helpful. When I've filed a claim they reach out to check on us, and follow up to make sure everything is taken care of. I bought a new home last year and Jaison called to discuss the home owner's policy in detail. I also got a nice discount on my car insurance when I switched from Renter's Insurance to Home Owners! I really appreciate them!"

Matthew Hentges

July 27, 2022

5  out of  5 rating by Matthew Hentges
"Excellent staff and service"

T HURLEY

July 27, 2022

5  out of  5 rating by T HURLEY
"Jaison and staff are easy to work with. Always helpful and follow up on emails or phone calls."

Chris Taylor

June 27, 2022

5  out of  5 rating by Chris Taylor
"I place all of my insurance business with Jaison, he and his team will go above and beyond to provide world class customer service. You will not find better people, or better service anywhere else"

Eddie Knorr

May 23, 2022

5  out of  5 rating by Eddie Knorr
"State Farm, and more importantly Jason Rinker and his team, go way above and beyond to make sure their customers are well cared for. I highly recommend."

mariah jones

May 2, 2022

5  out of  5 rating by mariah jones
"They were so fast in helping with my request and everyone is always so super nice and helpful, I truly can't say enough about how much I love their office!"