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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sue Ellen Nugent

November 3, 2024

5  out of  5
rating by Sue Ellen Nugent
"From beginning of my accident claim to the end, the courtesy, follow-up and helpfulness made an unpleasant issue less stressful .Thank you State Farm!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Joe Miller

October 24, 2024

5  out of  5
rating by Joe Miller
"Very happy with Jason Rinkers office and staff. Always on top of things and made my accident experience so much easier for me. Thank you"
We responded:
"Thank you for sharing your experience, Joe. We are glad to hear we could make your claim experience a smooth process for you. "
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AJ&BJ

September 13, 2024

5  out of  5
rating by AJ&BJ
"Cathy has been amazing. She is very helpful, knowledgeable and personable. Thank you Cathy for all of your help."
We responded:
"Thank you so much for your kind words! Cathy is indeed very helpful, knowledgeable, and personable. We're delighted to hear that she has been able to assist you so well. Your appreciation means a lot to us!"
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Shaun Bier

September 9, 2024

5  out of  5
rating by Shaun Bier
"Great Insurance company, great agent and great people to work with. I appreciate everything that they do."
We responded:
"Thank you so much for your kind words! It's wonderful to hear that you appreciate our efforts. We're delighted to have the opportunity to work with you and provide the service you deserve. Your support means a lot to us!"
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Richard Litrun

August 29, 2024

5  out of  5
rating by Richard Litrun
"Jaison and his team are incredibly helpful and understanding! You get answers and results promptly. All the staff there are friendly and more importantly extremely competent in providing what you need! So glad we made this move from our previous provider!"
We responded:
"Thank you so much for your kind words, Richard! It's fantastic to hear that you found our team helpful and understanding. We're delighted that you made the switch and are happy with the service and results you’re receiving. Your satisfaction is our top priority, and we’re always here to help!"
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Laela

August 2, 2024

5  out of  5
rating by Laela
"Cathy is amazing!"
We responded:
"Cathy truly appreciates your kind words! It's fantastic to hear that you had such a positive experience. Thank you for sharing!"
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Joan Jericho

July 31, 2024

5  out of  5
rating by Joan Jericho
"We left our previous agency due to their lack of accessibility & professionalism. We are very pleased with State Farm. Very easy to access & answered all of our questions."
We responded:
"Thank you for sharing your positive experience! It's great to hear that you found us accessible and professional. We're always here to help and answer any questions you have!"
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Vanessa Gray

July 18, 2024

5  out of  5
rating by Vanessa Gray
"Great place of business, clear cut in information with both policies and in general. Very polite staff, easy to call in when need of assistance. Highly recommend!"
We responded:
"Thank you so much, Vanessa! We're delighted to hear that you found our information clear and our staff polite. It's wonderful to know that calling in for assistance has been easy for you. Your recommendation means a lot to us!"
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Denise Masters

June 6, 2024

5  out of  5
rating by Denise Masters
"Excellent communications"
We responded:
"Thank you so much for the 5-star rating, Denise! We are thrilled to hear about your positive experience with our agency. If you ever need anything else, feel free to reach out. We appreciate your support!"
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Adam Anderson

May 14, 2024

5  out of  5
rating by Adam Anderson
"Was in a recent accident where severe fog was a facture and my vehicle was totaled. It already a stressful mess but my insurance wasn’t. They made a difficult situation easier and continued to check in on us. No one was serious injured which was a blessing. Timing with this situation has been really quick also. I am thankful."
We responded:
"Thank you for sharing your experience, Adam. We are glad to hear that we could provide support during such a challenging time. Your safety and well-being are our top priorities. Please don't hesitate to reach out if you need any further assistance."
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Paul Manno

April 19, 2024

5  out of  5
rating by Paul Manno
"Jaison and his team did a wonderful job getting my claim processed quickly. I was able to receive my payout and purchase a new vehicle very quickly."
We responded:
"Thank you for sharing your positive experience with us, Paul! We are thrilled to hear that we were able to assist you promptly with your claim. If you have any further insurance needs, feel free to reach out."
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john Richardson

April 16, 2024

1  out of  5
rating by john Richardson
"It's been a complete mess since I moved to Florida. Apparently anyone with the same name as you can cancel your policy and get sent a check. Do not let them insure you for auto or life."
We responded:
"John, we are sorry about your frustration with the situation. Feel free to give us a call and we can explain in detail what happened."
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Nicole Umstead

April 10, 2024

5  out of  5
rating by Nicole Umstead
"My family has used Jaison Rinker as our Insurance Agent since I was in high school and so it only made sense for me to continue to use their service for my own life insurance. Then as I got my own car, house, and family, it only made sense to use their services for that as well. I worked with Stephanie to get my insurance switched over after a few years of using a different company and she made it so easy. It's good to be back to what is familiar."
We responded:
"Thank you for your loyalty and trust in our agency, Nicole! We're so happy to have been able to assist you with your life insurance and other insurance needs over the years. We appreciate your kind words about Stephanie and are thrilled to have you back with us. If you ever need anything, please don't hesitate to reach out."
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Harry H.

March 30, 2024

5  out of  5
rating by Harry H.
"I recently had a distressing situation wherein I completely destroyed my brand new car. Jason Rinker's office and staff did an outstanding job in getting my claim filed and settled quickly and hassle free. I could not have asked for better service."
We responded:
"Harry, thank you for sharing your experience! We're glad we could assist you during such a challenging time. If you ever need anything in the future, don't hesitate to reach out."
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David Segall

March 29, 2024

5  out of  5
rating by David Segall
"I always receive excellent, honest support from this agency and have used them for over 20 years. Just a great company that definitely adds value for State Farm and me."
We responded:
"We are always here to provide you with the insurance that you need at a value you deserve, David! We are honored to have earned your business over the last 20+ years and look forward to providing you with your insurance needs for years to come! Thank you for taking the time to leave us such a great review!"
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Bekki Reiser

March 19, 2024

5  out of  5
rating by Bekki Reiser
"Cathy is always so pleasant and such a great help."
We responded:
"It's wonderful to hear that Cathy consistently provides excellent service and assistance. Thank you for sharing the great experience you have working with her."
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Jeff christy

March 4, 2024

5  out of  5
rating by Jeff christy
"Stephanie at the State Farm office In Hampton on route 8 has been wonderful to deal with. Always has answers timely and everything is very easy to coordinate."
We responded:
"Jeff, thank you so much for your kind words! Stephanie and our whole team is dedicated to providing exceptional service and making things as smooth as possible for our customers. We're delighted to hear that your experience has been positive and hassle-free."
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Susan Albensi

February 8, 2024

5  out of  5
rating by Susan Albensi
"State Farm Agent Jaison Rinker and his team are always available. Everyone is friendly, eager to answer questions and resolve issues quickly. Would recommend Jaison Rinker’s State Farm office."
We responded:
"Susan, thank you so much for your kind words about my team and me! We truly appreciate your trust and are here to serve you whenever you need us. We strive to be available, friendly, and efficient, and your feedback means a lot to us!"
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Gene Gornick

February 4, 2024

5  out of  5
rating by Gene Gornick
"Always had great dealings with Jason and his staff"
We responded:
"Thank you so much for your kind words! We're thrilled to hear you've had great experiences with our office. We strive to provide excellent service to all our customers, and your feedback means a lot to us."
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Weipeng Xu

January 11, 2024

5  out of  5
rating by Weipeng Xu
"Cathy is the best insurance agent I've worked with!"
We responded:
"I'm thrilled to hear that Cathy has been the best insurance agent for you! Providing excellent service is our priority, and we appreciate your positive feedback. Thank you for choosing us, and we're here to assist you!"
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Tamara Fazio

December 15, 2023

5  out of  5
rating by Tamara Fazio
"They were great . They were always ready to answer questions, and walk me through my claim process. They are always very pleasant and helpful when I call."
We responded:
"Thank you for your positive feedback! We're thrilled to hear that we were great, always ready to answer your questions, and helpful during your claim process. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your kind words and the 5-star rating!"
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Devin Frank

December 14, 2023

5  out of  5
rating by Devin Frank
"Very quick to respond, friendly, informative, knowledgeable, and most importantly saved me money! Highly recommend!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that we were quick to respond, friendly, informative, knowledgeable, and able to save you money. Your recommendation is greatly appreciated. If you ever have more questions or need further assistance, feel free to reach out. Thanks for choosing us!"
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jimmy andrews

December 10, 2023

5  out of  5
rating by jimmy andrews
"Excellent customer service. Saved me over 80 bucks a month over Geico!!!! Thanks for all your help!!"
We responded:
"You're very welcome! We're delighted to hear about your excellent experience and the significant savings. Thanks for choosing our office!"
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Tom Handerhan

November 15, 2023

5  out of  5
rating by Tom Handerhan
"Been a customer for a long time and the team has always been available when I needed them. They check in to make sure my policies are covering everything I need and find ways to bring my premiums down."
We responded:
"Tom, thank you for your long-standing trust in our services! We're delighted to hear that our team consistently meets your needs by providing prompt assistance and ensuring your policies are comprehensive. It's rewarding to know we've been successful in optimizing your coverage and minimizing your premiums."
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Sarah

October 13, 2023

5  out of  5
rating by Sarah
"Everyone was so great! I was able to walk in without an appointment, and they were able to help me out right away!"
We responded:
"Sarah, we're delighted to hear about your positive experience! We're always here to assist you, even without an appointment. Your satisfaction is our priority, and we look forward to serving you again in the future."