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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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john Richardson

April 16, 2024

1  out of  5 rating by john Richardson
"It's been a complete mess since I moved to Florida. Apparently anyone with the same name as you can cancel your policy and get sent a check. Do not let them insure you for auto or life."
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Nicole Umstead

April 10, 2024

5  out of  5 rating by Nicole Umstead
"My family has used Jaison Rinker as our Insurance Agent since I was in high school and so it only made sense for me to continue to use their service for my own life insurance. Then as I got my own car, house, and family, it only made sense to use their services for that as well. I worked with Stephanie to get my insurance switched over after a few years of using a different company and she made it so easy. It's good to be back to what is familiar."
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Harry H.

March 30, 2024

5  out of  5 rating by Harry H.
"I recently had a distressing situation wherein I completely destroyed my brand new car. Jason Rinker's office and staff did an outstanding job in getting my claim filed and settled quickly and hassle free. I could not have asked for better service."
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David Segall

March 29, 2024

5  out of  5 rating by David Segall
"I always receive excellent, honest support from this agency and have used them for over 20 years. Just a great company that definitely adds value for State Farm and me."
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Bekki Reiser

March 19, 2024

5  out of  5 rating by Bekki Reiser
"Cathy is always so pleasant and such a great help."
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Jeff christy

March 4, 2024

5  out of  5 rating by Jeff christy
"Stephanie at the State Farm office In Hampton on route 8 has been wonderful to deal with. Always has answers timely and everything is very easy to coordinate."
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Susan Albensi

February 8, 2024

5  out of  5 rating by Susan Albensi
"State Farm Agent Jaison Rinker and his team are always available. Everyone is friendly, eager to answer questions and resolve issues quickly. Would recommend Jaison Rinker’s State Farm office."
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Gene Gornick

February 4, 2024

5  out of  5 rating by Gene Gornick
"Always had great dealings with Jason and his staff"
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Weipeng Xu

January 11, 2024

5  out of  5 rating by Weipeng Xu
"Cathy is the best insurance agent I've worked with!"
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Tamara Fazio

December 15, 2023

5  out of  5 rating by Tamara Fazio
"They were great . They were always ready to answer questions, and walk me through my claim process. They are always very pleasant and helpful when I call."
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Devin Frank

December 14, 2023

5  out of  5 rating by Devin Frank
"Very quick to respond, friendly, informative, knowledgeable, and most importantly saved me money! Highly recommend!"
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jimmy andrews

December 10, 2023

5  out of  5 rating by jimmy andrews
"Excellent customer service. Saved me over 80 bucks a month over Geico!!!! Thanks for all your help!!"
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Tom Handerhan

November 15, 2023

5  out of  5 rating by Tom Handerhan
"Been a customer for a long time and the team has always been available when I needed them. They check in to make sure my policies are covering everything I need and find ways to bring my premiums down."
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Sarah

October 13, 2023

5  out of  5 rating by Sarah
"Everyone was so great! I was able to walk in without an appointment, and they were able to help me out right away!"
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Chris Hayes

September 28, 2023

5  out of  5 rating by Chris Hayes
"Always very responsive and helpful!"
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Work 77959

September 27, 2023

5  out of  5 rating by Work 77959
"I called the office today to find help regarding an email my landlord sent me about my renters insurance. The email was confusing, at least to me. Stephanie Reidell looked at the email and quickly handled everything for me."
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Jennifer Kushon

August 29, 2023

5  out of  5 rating by Jennifer Kushon
"Jaison Rinker and his staff are very friendly and helpful. Most importantly, they are saving me tons of $$$."
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Heath Bailey

August 10, 2023

5  out of  5 rating by Heath Bailey
"Was a pleasure doing business with them. Made the process of switching auto and home very easy and saved me money!!!!"
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Darren Ras

August 7, 2023

5  out of  5 rating by Darren Ras
"My family has been with Jaison Rinker and all of the wonderful people there for a lot of years. They are very knowledgeable and always willing to help."
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Courtny Greiner

July 26, 2023

5  out of  5 rating by Courtny Greiner
"Cathy was absolutely amazing! She was so pleasant to talk to and answered all my questions!!! Thank you Cathy!!!"
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Elana Sanguigni

July 12, 2023

5  out of  5 rating by Elana Sanguigni
"We have been clients of the Rinker Agency for almost 30 years. Jason and his staff are the most knowledgeable and helpful team i have had the pleasure to work with on insurance needs. I would recommend and refer The Rinker Agency to anyone interested in great insurance from a team that puts you first. Bob Sanguigni"
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Scott Burke

June 6, 2023

5  out of  5 rating by Scott Burke
"Jen and Stephanie have been amazing through moving all of insurance needs over"
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Todd Salvia

March 21, 2023

5  out of  5 rating by Todd Salvia
"Excellent customer service and professional staff. They are informative and engage on a personal level which creates a comfortable environment."
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Kaylee Shingleton

March 13, 2023

5  out of  5 rating by Kaylee Shingleton
"Customer service was wonderful! I was able to smoothly switch my insurance and got a much better rate. Highly recommend!"
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Matt Mancine

March 8, 2023

5  out of  5 rating by Matt Mancine
"We’ve been working with Jaison and staff at State Farm for over 20 years…anytime we’ve ever had a claim or an incident, he is the first person there. Always first class and extremely honest and hard working. Highly recommended"